Please try the following methods below.
**Restart Windows Explorer
Press Ctrl + Shift + Esc to open Task Manager.
Select the Processes tab.
Scroll down and select Windows Explorer, Right click then select Restart.
**Press Windows key+R to open Run then type:
shell:recent\AutomaticDestinations
Press Enter
Delete the contents of the resulting folder
Kindly do the same on the path below
shell:recent\CustomDestinations
After that, restart your computer
Note: This will remove the shortcuts in Quick Access but not the actual files
**Check for updates
Select Start > Update and Security > Windows Update. Select Check for updates. Install any available and pending updates and restart your device.
**Please try to run DISM to check for any system errors and corrupted files.
https://support.microsoft.com/en-us/windows/usi…
After that, restart your computer using a clean boot of Windows 10.
**Perform a Clean Boot
Determine whether a background program or a software conflict is causing the issue.
Press Windows key+R to open Run then type: msconfig
Press Enter
Select System Configuration > go to the Services tab.
Select and make sure to put a checkmark on “Hide all Microsoft services”
Click Disable All.
Go to the Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.
Please check the support article at the link below for more details.
https://support.microsoft.com/en-us/topic/how-t…
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